The Motor Ombudsman welcomes Fix Auto UK repair centre network to its Service and Repair Code... Fix Auto UK’s nationwide network of 107 wholly owned and franchise body repair centres are now accredited to The Motor Ombudsman’s Motor Industry Code of Practice for Service and Repair The comprehensive and long-established CTSI-approved Code commits businesses to delivering an … [Read more...]
Distance sales category added to The Motor Ombudsman Knowledge Base
The Motor Ombudsman adds distance sales category to Knowledge Base to help motorists when buying cars online... The Motor Ombudsman expands its popular online Knowledge Base with the addition of a new category on distance sales. The latest section has been introduced to assist consumers who may choose to purchase a vehicle online or over the phone whilst car showrooms are … [Read more...]
Motor Ombudsman Garage Finder searches increasingly popular
MOT demand helps drive 82% increase in Motor Ombudsman Garage Finder searches during third quarter of 2020. The Motor Ombudsman’s Garage Finder recorded an 82% rise in searches in the third quarter of 2020 when compared to the preceding three-month period The notable upsurge in search volume mirrors the heightened demand during recent weeks for MOTs, as consumers were urged … [Read more...]
Six rules to apply in motoring disputes – recommended by The Motor Ombudsman
The Motor Ombudsman highlights six golden rules for consumers when looking to resolve motoring disputes... The Motor Ombudsman highlights six golden rules for consumers to take into account when looking to conclude a motoring-related complaint quickly and effectively. A direct and open dialogue with a business, a calm approach, having all the key facts to hand, and making it … [Read more...]
Inaugurual garage awards instigated by The Motor Ombudsman
The Motor Ombudsman invites customers to shine the spotlight on Garage Stars for inaugural awards... The Motor Ombudsman’s Garage Star Awards, launching today, have been designed to recognise individuals, teams and businesses that have gone the extra mile during the past 12 months within its nationwide accredited network Customers who have used a business signed up to The … [Read more...]
The Motor Ombudsman upgrades Knowledge Base to help answer motorists’ questions in response to Coronavirus
The automotive dispute resolution provider adds dedicated section to its online Knowledge Base to assist motorists with queries on car ownership, vehicle maintenance and dispute resolution in relation to the latest Coronavirus (COVID-19) government guidelines. Subjects covered in the new category include changes to the MOT rules, servicing and warranties, how to find a local reputable garage, … [Read more...]
