Five years of the Motor Industry Code of Practice For vehicle Sales... The Motor Ombudsman tells us this morning... The Vehicle Sales Code was introduced in September 2016, becoming the first and only Code of Practice in the motor industry to cover the sale of both new and used cars Over 100,000 consumer contacts have been received by The Motor Ombudsman in relation to just … [Read more...]
Motor Ombudsman survey reminds drivers to check their footwear and their tyres…
Are your shoes (and your tyres) suitable for driving? A survey for The Motor Ombudsman reveals all... An online YouGov poll of 1,496 UK car users commissioned by The Motor Ombudsman has revealed that the nation’s motorists prefer footwear that keeps heels, soles and toes cool when at the wheel The majority of survey participants (54%) admitted to having previously driven in … [Read more...]
Drivers well aware of their MoT responsibilities
Motor Ombudsman study shows MOTs remain front of mind for drivers a year on from extension launch... Nearly 10 million vehicles were granted an MOT exemption during the first national lockdown to help stem the spread of Coronavirus Despite this volume of MOTs being postponed, a Motor Ombudsman-commissioned YouGov poll of UK drivers found that 89% knew when their car’s … [Read more...]
Motor Ombudsman poll reveals car buying at showrooms remains firmly in the driving seat
Car buyers still prefer to visit a retailer, rather than dealing fully online. A YouGov survey commissioned by The Motor Ombudsman showed that nearly two thirds (62%) of UK drivers would prefer to visit a retailer in person this year to buy a new or used car, rather than completing the entire vehicle ordering and purchase process on the internet. Not being able to test … [Read more...]
Driver indifference to new ‘green’ number plates for electric vehicles
Motor Ombudsman poll shows new green EV number plates are not registering with drivers... A YouGov poll commissioned by The Motor Ombudsman revealed that 88% of UK drivers are not aware of the introduction of green number plates for electric vehicles (EVs) this autumn. However, the majority (72%) of the respondents polled said that they would be happy to have them fitted as … [Read more...]
The Motor Ombudsman offers new online resources to help motorists and businesses
The Motor Ombudsman marks five years of UK ADR Regulations with new online resources... The Motor Ombudsman introduces dedicated Alternative Dispute Resolution (ADR) FAQs and tips for consumers and businesses on its website (TheMotorOmbudsman.org) to mark the fifth anniversary of the ADR Regulations coming into force on 9th July 2015 The new online resources provide a dedicated one-stop … [Read more...]
