With '72' plate registrations about to arrive, The Motor Ombudsman provides some useful tips for would-be car buyers... They tell us: With the introduction of the “72” plate in England, Scotland and Wales on 1st September, The Motor Ombudsman is offering consumers tips to take into account when buying a new car Shopping around, budgeting for maintenance and running costs, … [Read more...]
Hard times in the motor trade – according to poll results from The Motor Ombudsman
A survey conducted by The Motor Ombudsman reveals difficult times for those in the motor trade... A Motor Ombudsman summer study has shown that rising operational costs have been the most significant challenge for nearly 80% of independent garages and dealer workshops since the start of 2022 Nearly three-quarters of survey respondents (72%) stated they also had to contend … [Read more...]
Car buyers turn to electric propulsion as fuel prices rocket…
All-time high fuel prices are persuading would-be car buyers to move towards electric power... A poll commissioned by The Motor Ombudsman has shown that nearly half (48%) of UK car owners are concerned about owning a petrol or diesel model in the face of record fuel prices, increasing the likelihood of them making the switch to battery power only for their next vehicle … [Read more...]
Motor Ombudsman poll of new drivers reveals their level of interest in electric cars
Next generation of drivers, polled by The Motor Ombudsman, indicates their views on acquiring an electric car, plus their knowledge about the needs for having vehicles serviced and MoT tested... The Motor Ombudsman tells us: An online YouGov poll of nearly 500 prospective and existing learner drivers in Britain has revealed that nearly half of respondents (42%) would prefer … [Read more...]
Don’t ignore or put off your vehicle’s servicing, urges The Motor Ombudsman
The Motor Ombudsman advises motorists to keep vehicle servicing in mind in the face of cost of living increases... They tell us: A survey by The Motor Ombudsman has revealed that 56% of UK car owners who do not have a service plan in place are considering either missing (33%) or delaying (23%) their vehicle’s annual service in 2022 to save money due to the sharp rise in the … [Read more...]
Advice from The Motor Ombudsman for new car buyers
Thinking of buying a new '22' plate car? The Motor Ombudsman offers some comprehensive advice to help you... They tell us: With the arrival of the new 22 registration, The Motor Ombudsman has published key tips for consumers when buying a new car Checking whether a retailer is accredited to The Motor Ombudsman’s Vehicle Sales Code, and looking at delivery times, the cost of … [Read more...]
Motor Ombudsman poll shows the effect of staff shortages in 2021
A lack of suitable staff takes its toll during the last year... The Motor Ombudsman tells us: A survey by The Motor Ombudsman has shown that the recruitment of mechanics and MOT testers to meet consumer demand was the main obstacle faced by service and repair businesses during 2021. Half of the research participants stated that, employees testing positive for COVID-19, or … [Read more...]
The Motor Ombudsman clocks up five years of the Motor Industry Code of Practice for Vehicle Sales
Five years of the Motor Industry Code of Practice For vehicle Sales... The Motor Ombudsman tells us this morning... The Vehicle Sales Code was introduced in September 2016, becoming the first and only Code of Practice in the motor industry to cover the sale of both new and used cars Over 100,000 consumer contacts have been received by The Motor Ombudsman in relation to just … [Read more...]
The Motor Ombudsman launches 2021 ‘Garage Stars’ Awards
2021 Garage Stars Awards from The Motor Ombudsman start now... Following the success of the inaugural Garage Star Awards in 2020, The Motor Ombudsman has launched the second year of its search to find the next Garage Stars The 2021 competition sees the addition of new dedicated Customer Service Star Awards for Motor Ombudsman-accredited vehicle manufacturers and vehicle … [Read more...]
10 Year anniversary of The Motor Ombudsman Vehicle Warranty Products Code
The Motor Ombudsman commemorates 10-year anniversary of the launch of its Vehicle Warranty Products Code. The Motor Industry Code of Practice for Vehicle Warranty Products was launched to the public on 14 July 2009 to drive up standards beyond those required by law for the provision of automotive warranties. It replaced the Mechanical Breakdown Insurance (MBI) Code and extended the level … [Read more...]